Support at Home Program
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Support that feels personal, because it is.
Support at Home with Coolibah Care
The Support at Home Program helps older Australians access care that makes daily life easier.
It replaces previous programs and creates a simpler, more flexible system so you can stay independent and comfortable in your own home.
At Coolibah Care, we deliver these services locally across Mandurah.
Our team takes the time to understand what matters to you, plan carefully, and work alongside you so your care feels right for your life.
Live well at home with local care you can trust.
About the Support at Home Program
The Support at Home Program brings together some of the existing in-home aged care programs into one model that focuses on what you need to stay safe and well at home.
It provides a clearer way to access and manage services, while giving you more control over how your support is delivered.
Under the program, you can access help with daily tasks, personal care, health and clinical services, transport, social connection, and more all from one trusted provider.
The Support at Home Program
On 1st November 2025, the Support at Home Program has replaced the Home Care Packages and Short-Term Restorative Care programs.
What this means for you:
- One entry point for in-home services through My Aged Care
- Funding matched to your needs through a new assessment and classification system.
- Services that adjust as needs change.
- Access to additional supports including equipment, technology, and home modifications
- Clearer, simpler pricing
- Two short-term pathways: Restorative Care and End-of-Life
Navigating aged care can still feel complex, which is why Coolibah Care is here to guide you through getting the most from your Support at Home services.
How Coolibah Care Helps You at Home, Right Here in Mandurah
We offer a complete range of services through the Support at Home Program, including:
- Personal care and daily living support
- Housekeeping, laundry, and meal preparation
- Transport to appointments and community activities
- Nursing and clinical care
- Allied health and therapy
- Companionship and social connection
- Respite and carer support
- Home maintenance and repairs
- Meals
- Assistive technology and home modifications
- Palliative Care
- Restorative Care
Every service is delivered by our caring local team, with professionalism, warmth, and respect.
Our Values
Our approach is Caring, Conscientious, and Collaborative.
For more than 55 years, we’ve built our reputation on trust, compassion, and community connection.
We believe the best care comes from people who genuinely care, and that’s exactly who we are.
How to Apply for the Support at Home Program
Getting started is straightforward, and we’ll help you through each step.
- Contact My Aged Care – Call 1800 200 422 or visit myagedcare.gov.au to register.
- Have Your Assessment – An assessor will visit you at home to discuss your needs and goals.
- Nominate Coolibah Care – Choose us as your preferred provider so we can help design your care plan.
- Create Your Plan – Together we’ll shape a plan that feels right for your life.
- Begin Your Services – Our local team starts delivering care with consistency and compassion.
Download our detailed Step-by-Step Guide
Get In Touch
Our friendly team can answer your questions and guide you through the Support at Home Program.
Phone: (08) 9535 0300 Email: info@coolibah.org.au
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