Home Care Services

Coolibah Home Care Services

Discover Coolibah’s caring, conscientious, and collaborative approach to support your independence at home.


Coolibah offers a range of services – these include:

Personal care

Includes, but not limited to, administering medications, personal care, transport, safety checks, or social visit

Cleaning and household tasks

Qualified and experienced care staff to support you with domestic tasks, such as cleaning, household tasks and assistance with meal preparation.

In-home respite

We can provide support to you or your loved one 24 hours a day in your home. Talk to a Case Manager for more information contact us.


Our transport service includes a carer to escort you to and from your appointments


Registered Nurses can attend to you in your home, and escort you to appointments if required. Services can include wound, continence, catheter, and stoma care as well as other nursing care as required.

Light gardening

We give you a choice for light gardening by Coolibah staff, or several other service providers who we work closely with.

Occupational therapy

We assess your needs and collaborate with you to plan rehabilitation programs, organise equipment or home modifications to enable you to do what you enjoy doing more easily and independently.

Contact our professional and experienced Coolibah Care team to find out more about these services contact us.

Home Care Services in Mandurah

We’re Caring | We put you first

Enjoying life in the home you love can present some challenges as time goes by.  We consider your overall wellbeing by giving you options to save your time and energy.

We’re Collaborative | We work together

Our team will work with you to design a Home Care Package to enable you to keep living independently in your home for as long as possible.

We’re Conscientious | We do things well

Our team of experienced carers will provide the best possible home support services that adapt to your changing needs.

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Getting started if you don’t have a Home Care Package…
Step 1 : Call My Aged Care on 1800 200 442 or go online at www.myagedcare.gov.au

Request an assessment.You’ll be asked a series of questions to assess your eligibility.  Following this a meeting will be booked with the Aged Care Assessment Team (ACAT).

Step 2 : An ACAT assessor will complete an ACAT Assessment.

You’ll be asked more detailed questions to determine the level of care you need, your eligibility and also your priority.

There are four levels of support ranging from Basic Care Needs (Level 1) to High Level Care Needs (Level 4).

Step 3 : You’ll receive a letter from My Aged Care with the outcome of your assessment.

If you are eligible for support, you’ll be placed on a national waitlist.

Waiting times vary but may take from three (3) to twelve (12) months to become available and is dependent on the level of the Home Care Package you are to receive.

Step 4 : You’ll be assigned a Home Care Package

You’ll receive a confirmation letter assigning a Home Care Package and advice on when it will commence.This gives you time to choose your preferred Home Care service provider.

Consider booking an in-person, no obligation consultation or just get in touch with us to discuss

Step 5 : Choose your Home Care Package service provider

Once you’ve chosen who to partner with for your Home Care services, give them the unique Referral Code on your letter from My Aged Care. They can then accept your package and get you started.

How do I switch to Coolibah Care?

If you’re not happy with your current service provider, or you want to get better value, you can switch at any time.

You’re not locked into the Home Care Agreement.

Consider booking an in-person, no obligation consultation or contact us to discuss.

Can I access services privately?
Yes! This service enables you to receive home care services without either applying for a government funded Home Care Package or utilising services while you’re waiting for a Home Care Package to be released.

Learn More

Commonwealth Home Support Programme

If you need support with just a few tasks, such as cleaning, then you may be eligible. The programme is designed to aid those who need a low level of support to continue living independently and safety at home.

Learn More

Not sure where to start?

Just leave your contact information and we’ll get back to you as soon as possible!

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Have Questions?

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What is the process to apply for residential care?

To apply at Coolibah Care an application form needs to be completed, accompanied by supporting documentation such as an ACAT assessment. Click here for more information or get in touch with us.

What services am I eligible for through my home care package?

The services are dependent on what level of home care package you may have. To understand more reach out to out Home Care team or visit our Home Care Page to find out more.

What respite services do you offer?

We offer a range of services including day, low care / cottage respite and residential respite for a higher level of care.  Referral codes are required for these services.  Reach to our Respite Coordinator or visitor our Respite Care Page to find out more.

Do you have independent living unit available?

Contact us to find out about our vacancies in our aged care independent living village.  You can apply online and we do take waitlists if there is no immediate vacancy.