Private Home Care

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Private Home Care at Coolibah Care.

If you’re waiting for government-funded services through the Support at Home program but need support now, Coolibah Care’s Private Home Care Services are available immediately while you wait for services through the Support at Home program.

We offer immediate, flexible support tailored to your personal needs, allowing you to stay independent while receiving the care you need.

Whether you’re looking for assistance with daily tasks or social companionship, we’re here to help.

Talk to our Coolibah Care Home and Community Team

Find out more about our Private Home Care Services to quickly learn if they would be a suitable option for you.

Why Choose Private Home Care?

No Waiting Period
Receive the care you need without waiting for government approval.

Tailored to You
Our services are customisable to suit your lifestyle, ensuring you receive the exact support you require.

Stay Independent
We focus on helping you maintain your independence, with support that fits seamlessly into your routine.

Coolibah Care’s Private Home Care Services

Social Support & Companionship
Enjoy the comfort of having someone to talk to, whether it’s over a cup of tea or out for a walk. We also assist with attending social events or appointments, helping you stay connected to your community. 

Personal Care
Assistance with everyday tasks like bathing, dressing, and meal preparation. 

Domestic Assistance
Help with cleaning, laundry, and other household tasks to keep your environment safe and comfortable.

Flexible Private Home Care When You Need It

Coolibah Care’s Private Home Care Services are available for as little or as long as you need them.

Whether it’s short-term waiting for government-funded services through the Support at Home program, we’re here to ensure your needs are met.

Contact us today to discuss your options and start receiving personalised care from Coolibah Care.

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Getting started if you don’t have a Home Care Package…
Step 1 : Call My Aged Care on 1800 200 442 or go online at www.myagedcare.gov.au

Request an assessment.You’ll be asked a series of questions to assess your eligibility.  Following this a meeting will be booked with the Aged Care Assessment Team (ACAT).

Step 2 : An ACAT assessor will complete an ACAT Assessment.

You’ll be asked more detailed questions to determine the level of care you need, your eligibility and also your priority.

There are four levels of support ranging from Basic Care Needs (Level 1) to High Level Care Needs (Level 4).

Step 3 : You’ll receive a letter from My Aged Care with the outcome of your assessment.

If you are eligible for support, you’ll be placed on a national waitlist.

Waiting times vary but may take from three (3) to twelve (12) months to become available and is dependent on the level of the Home Care Package you are to receive.

Step 4 : You’ll be assigned a Home Care Package

You’ll receive a confirmation letter assigning a Home Care Package and advice on when it will commence.This gives you time to choose your preferred Home Care service provider.

Consider booking an in-person, no obligation consultation or just get in touch with us to discuss

Step 5 : Choose your Home Care Package service provider

Once you’ve chosen who to partner with for your Home Care services, give them the unique Referral Code on your letter from My Aged Care. They can then accept your package and get you started.

How do I switch to Coolibah Care?

If you’re not happy with your current service provider, or you want to get better value, you can switch at any time.

You’re not locked into the Home Care Agreement.

Consider booking an in-person, no obligation consultation or contact us to discuss.

Can I access services privately?
Yes! This service enables you to receive home care services without either applying for a government funded Home Care Package or utilising services while you’re waiting for a Home Care Package to be released.

Learn More

Commonwealth Home Support Programme

If you need support with just a few tasks, such as cleaning, then you may be eligible. The programme is designed to aid those who need a low level of support to continue living independently and safety at home.

Learn More

Not sure where to start?

Just leave your contact information and we’ll get back to you as soon as possible!

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FAQ's

Have Questions?

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What is the process to apply for residential care?

To apply for residential care at Coolibah Care an application form needs to be completed, accompanied by supporting documentation such as an ACAT assessment. Click here for more information or get in touch with us.

What services am I eligible for through the Support at Home program?

The services you receive depend on your assessed needs and the supports you have been approved for. To learn more, contact our Home & Community Team or visit our Support at Home page.

What respite services do you offer?

We offer a range of services including day, low care / cottage respite and residential respite for a higher level of care.  Referral codes are required for these services.  Reach to our Respite Coordinator or visitor our Respite Care Page to find out more.

Do you have independent living unit available?

Contact us to find out about our vacancies in our aged care independent living village.  You can apply online and we do take waitlists if there is no immediate vacancy at our Mandurah retirement village.

Voluntary Assisted Dying (VAD)

Voluntary assisted dying is designed to offer eligible Western Australians an additional option for end-of-life decisions within the context of high-quality, patient-centered end-of-life care. Coolibah Care adheres to the Western Australian Voluntary Assisted Dying Guidelines to ensure compliance with the Voluntary Assisted Dying Act of 2019. Coolibah Care does not engage the services of medical practitioners or nurse practitioners to facilitate residents’ access to voluntary assisted dying. Consistent with legislative requirements, Coolibah Care will not impede a resident’s right to access voluntary assisted dying, nor negatively impact a resident’s dignity or right to choose this option. Coolibah staff may be approached in relation to voluntary assisted dying and will escalate the matter to a senior member of the clinical team to support access to appropriate information and resources relating to the VAD process. For more information regarding VAD in WA please refer to https://www.healthywa.wa.gov.au/Articles/U_Z/Voluntary-assisted-dying